Role Summary
Supports oncology clinical operations by optimizing workflows and clinical information systems. Acts as the liaison between clinicians, processes, and technology to improve efficiency, data quality, and patient care outcomes within the oncology setting.
Key Responsibilities
Partner directly with oncology clinicians to assess workflows, identify gaps, and reduce inefficiencies (including duplicate documentation).
Provide at-the-elbow support while gathering requirements, designing solutions, testing changes, and validating outcomes.
Configure, support, and enhance oncology clinical applications, with a strong focus on Elekta Mosaic.
Lead or support moderately complex projects, including workflow redesign, system enhancements, and user acceptance testing.
Create test scripts, support change requests, and collaborate with service desk and IT teams through implementation.
Develop and deliver user training and support materials.
Ensure solutions comply with healthcare regulations, policies, and data standards.
Top Skills & Experience
Hands-on experience with Elekta Mosaic (oncology module) - required
Strong understanding of oncology clinical workflows and outpatient clinic operations
Proven experience working with Electronic Medical Records (EMRs)
Knowledge of healthcare data, clinical documentation, and informatics principles
Experience with clinical terminologies and code sets (SNOMED CT, LOINC, ICD-10, CPT, RxNorm, etc.)
Ability to work independently, manage priorities, and operate effectively in a fast-paced clinical environment
The candidate will need to work onsite in Baltimore, MD
Education
Bachelor's degree in Clinical Informatics, Healthcare, IT, or equivalent relevant experience
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