JOB INFORMATION

Non-exempt (compensatory and/or overtime eligible); full-time; 40 hours worked; Monday-Friday; 8:00 a.m.-4:30 p.m.; full benefits; grant funded

The Program Coordinator supports Local Workforce Impact Programs by delivering services to specialized populations and barrier-impacted jobseekers. This role conducts community outreach, coordinates program activities, facilitates workshops, and performs intake and eligibility screening. The coordinator provides individualized service navigation to help participants achieve their employment and training goals.

The position performs a range of paraprofessional and professional coordination duties, working closely with internal and external stakeholders to ensure high-quality service delivery. Regular face-to-face interaction with customers is required. The coordinator also collects and maintains program data, performing basic to intermediate analysis to support reporting and program improvement. Supervision is received from the Manager Workforce Programs.

NOTE: The upper pay range reflects possible wage rates for internal County transfers and promotions, which are calculated per County policy. For external hires, offers are made at the base wage rate.

Frederick County Government values the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members. If you are a person who wants to make a difference, give back to your community, and be a voice for change, apply to Frederick County Government today.

TOTAL COMPENSATION PACKAGE:
Frederick County offers an extensive compensation package to reflect how highly we value our employees. The following is what you can expect in your first year as a full-time benefited Frederick County Government employee.

• 11 days of Vacation leave with increase after 2 years of employment
• 15 days of Sick leave with unlimited annual carryover
• 11 paid holidays, plus 2 additional floating holidays (10 and 11 month employees may not receive all holidays)
• Day 1 coverage of comprehensive Medical Insurance Plan options to include generous County Health Savings Account (HSA) contribution (if enrolled in the high-deductible plan). This is part of a full range of benefits including Dental, Vision, and Flexible Spending
• Employee Health Center with no or low-cost primary and urgent care
• 100% County paid 2x annual salary Group Term Life Insurance and Accidental Death & Dismemberment (AD&D) benefit
• County and Employee funded Defined Benefit Pension Plan
  • Vesting after 5 years of service
  • Additional service credit for eligible previous public service, military service, etc.
• Work/Life balance programs include: Employee Assistance Program and Employee Wellness Program
• Generous Tuition Reimbursement Program
• Other employee-paid benefits such as Deferred Compensation Plan, Legal Resources, Supplemental Life Insurance, Critical Illness, Accident, and Hospital Indemnity Insurance, Lifetime Benefit with Long Term Care plan

NOTE: Benefited employees will accrue service and leave based on the FTE and/or hours worked per calendar year.

For more information, visit our benefits page on the Frederick County Government job opportunities webpage.

ESSENTIAL DUTIES AND JOB RESPONSIBILITIES

• Maintain office website, coordinate with project managers, and assist in developing program outreach materials
• Create newsletters, coordinate outreach meetings, community events, and gather information for annual reports
• Research, implement, and provide technical support on new technology resources/platforms to improve workflow, outcomes, and access to program services
• Update and maintain office records and other manual and computerized files and filing systems
• Develop and administer workforce training and workshops
• Develop and implement targeted outreach strategies, conduct community-based engagement (including Mobile Career Center events, hiring fairs, and partner meetings), and build strong partnerships with community organizations and employers to expand program reach
• Specializes in the coordination, eligibility determination, and tracking and analyzing data for programs under several federal, state, and local grants
• Assist in planning, preparing, and implementing program activities
• Facilitate group workshops and individualized employment readiness sessions; provide coaching, mentorship, and barrier-mitigation support using trauma-informed, strengths-based, and motivational interviewing approaches.
• Develop individualized employment and training plans and connect participants to supportive services such as transportation, childcare, reentry supports, and recovery resources
• Ensure program activities align with federal, state, and local workforce requirements; maintain awareness of internal policies, grant rules, and reporting needs.
• Support process improvement efforts and apply workforce development best practices to strengthen program quality and service delivery
• Review applications and determine appropriate employment service, Conduct intake, eligibility screenings, and needs assessments; maintain electronic case files and ensure timely, accurate data entry into approved systems
• Track participant outcomes, prepare supportive service and training funding requests, and create vouchers
• Coordinate the Mobile Career Center (MCC) outreach schedule, including site logistics, staff assignments, community partner coordination, and maintenance of outreach activity records and mileage documentation.
• Serve as an authorized MCC operator and coordinate the training of staff on Mobile Career Center operations, safety practices, and equipment use; maintain required operational records.
• Perform other related duties as required

To perform this job successfully, an employee must be able to perform all essential functions satisfactorily. Any employee's position may not be assigned all functions or equipment listed above, and the examples may not cover all functions or equipment that may be assigned. Reasonable accommodations may be provided to enable individuals with disabilities to perform their essential functions.

QUALIFICATIONS AND REQUIREMENTS

The qualifications/requirements, knowledge/skills/abilities and physical requirements or working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• Associate’s degree in public administration, business administration, or a related field.
• 2 years of experience in education, human services, training, grants, workforce development, service coordination, or similar.
• Possession of a valid driver’s license

Substitutions for the above-listed required education and experience are a High School diploma with 4 years experience as described above: Bachelor’s degree in public administration, business administration or related field.

KNOWLEDGE/SKILLS/ABILITIES

A successful incumbent operating in this role displays the following:

• Ability to maintain County Authorized Driver privileges
• Knowledge of local training schools and community services/employment opportunities

• Knowledge of laws, regulations, and requirements regarding the development and implementation of workforce development/employment and training programs
• Working knowledge of career development, adult education, job search assistance (resume writing, interviewing) and labor market information
• Knowledge of workforce development system and/or employment and training programs and services for un/underemployed individuals
• Skilled in verbal and written communication
• Skilled in the use of office equipment, computers and related software applications
• Interviewing and assessment skills to effectively assess customer strengths and needs and develop strategic plans to assist in progressing career paths
• Curriculum development, lesson planning, and group instruction skills, with the ability to conduct group educational activities
• Ability to establish and maintain effective working relationships and communication with coworkers, other county departments, program participants, and the general public
• Ability to understand and analyze various types of program participation metrics
• Ability to effectively represent Frederick County Workforce Services to the public, business, and local, state, and federal officials
• Ability to independently manage projects and produce outcomes consistent with objectives
• Ability to be flexible and adapt to program and project changes and priorities
• Ability to effectively organize work, establish priorities, manage time, and complete assigned duties with minimal supervision in a fast-paced environment
• Ability to problem solve and collaborate as part of a team
• Ability to navigate and organize meetings through digital literacy with various programs
• Ability to create and edit content for newsletters, promotional materials, etc.
• Ability to create reports and presentations
• Ability to prepare cohesive documentation with few errors that reflects appropriate information
• Ability to develop and maintain effective working relationships and partnerships
• Ability to obtain and maintain knowledge of assigned program and its operations

PREFERENCE MAY BE GIVEN FOR:

• Secondary written and spoken language skills (Spanish or other)
• Related workforce development certifications

PHYSICAL REQUIREMENTS / WORKING CONDITIONS:

• While working in this position, the employee is required to constantly perform repetitive motions; frequently sit; rarely drive.
• While working in this position, the employee is required to consistently work indoors.

ADDITIONAL INFORMATION / EXAMINATION PROCESS

• Employees in this classification are designated as Non-Essential

KIND OF EXAMINATION (may include):

1. An evaluation of training and qualifications
2. One or more interviews

Frederick County Government is committed to providing an inclusive work environment and complies with all applicable laws and regulations regarding workplace accommodation, including for individuals with disabilities. Applicants who require reasonable accommodation during the application and hiring process may contact the Talent Acquisition section of Human Resources. Inquiries about accommodations can be sent to Recruitment@FrederickCountyMD.gov

Non-exempt (compensatory and/or overtime eligible); full-time; 40 hours worked; Monday-Friday; 8:00 a.m.-4:30 p.m.; full benefits; grant funded. The Program Coordinator supports Local Workforce Impact Programs by delivering services to specialized populations and barrier-impacted jobseekers. This role conducts community outreach, coordinates program activities, facilitates workshops, and performs intake and eligibility screening. The coordinator provides individualized service navigation to help participants achieve their employment and training goals. The position performs a range of paraprofessional and professional coordination duties, working closely with internal and external stakeholders to ensure high-quality service delivery. Regular face-to-face interaction with customers is required. The coordinator also collects and maintains program data, performing basic to intermediate analysis to support reporting and program improvement. Supervision is received from the Manager Workforce Programs. NOTE: The upper pay range reflects possible wage rates for internal County transfers and promotions, which are calculated per County policy. For external hires, offers are made at the base wage rate. Frederick County Government values the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members. If you are a person who wants to make a difference, give back to your community, and be a voice for change, apply to Frederick County Government today. TOTAL COMPENSATION PACKAGE:Frederick County offers an extensive compensation package to reflect how highly we value our employees. The following is what you can expect in your first year as a full-time benefited Frederick County Government employee. 11 days of Vacation leave with increase after 2 years of employment 15 days of Sick leave with unlimited annual carryover 11 paid holidays, plus 2 additional floating holidays (10 and 11 month employees may not receive all holidays)Day 1 coverage of comprehensive Medical Insurance Plan options to include generous County Health Savings Account (HSA) contribution (if enrolled in the high-deductible plan). This is part of a full range of benefits including Dental, Vision, and Flexible Spending. Employee Health Center with no or low-cost primary and urgent care 100% County paid 2 x annual salary Group Term Life Insurance and Accidental Death & Dismemberment (AD&D) benefit. County and Employee funded Defined Benefit Pension Plan Vesting after 5 years of service. Additional service credit for eligible previous public service, military service, etc. Work/ Life balance programs include: Employee Assistance Program and Employee Wellness Program. Generous Tuition Reimbursement Program. Other employee-paid benefits such as Deferred Compensation Plan, Legal Resources, Supplemental Life Insurance, Critical Illness, Accident, and Hospital Indemnity Insurance, Lifetime Benefit with Long Term Care plan. NOTE: Benefited employees will accrue service and leave based on the FTE and/or hours worked per calendar year. For more information, visit our benefits page on the Frederick County Government job opportunities webpage. ESSENTIAL DUTIES AND JOB RESPONSIBILITIES Maintain office website, coordinate with project managers, and assist in developing program outreach materials. Create newsletters, coordinate outreach meetings, community events, and gather information for annual reports. Research, implement, and provide technical support on new technology resources/platforms to improve workflow, outcomes, and access to program services. Update and maintain office records and other manual and computerized files and filing systems. Develop and administer workforce training and workshops. Develop and implement targeted outreach strategies, conduct community-based engagement (including Mobile Career Center events, hiring fairs, and partner meetings), and build strong partnerships with community organizations and employers to expand program reach. Specializes in the coordination, eligibility determination, and tracking and analyzing data for programs under several federal, state, and local grants. Assist in planning, preparing, and implementing program activities. Facilitate group workshops and individualized employment readiness sessions; provide coaching, mentorship, and barrier-mitigation support using trauma-informed, strengths-based, and motivational interviewing approaches. Develop individualized employment and training plans and connect participants to supportive services such as transportation, childcare, reentry supports, and recovery resources. Ensure program activities align with federal, state, and local workforce requirements; maintain awareness of internal policies, grant rules, and reporting needs. Support process improvement efforts and apply workforce development best practices to strengthen program quality and service delivery. Review applications and determine appropriate employment service, Conduct intake, eligibility screenings, and needs assessments; maintain electronic case files and ensure timely, accurate data entry into approved systems. Track participant outcomes, prepare supportive service and training funding requests, and create vouchers Coordinate the Mobile Career Center (MCC) outreach schedule, including site logistics, staff assignments, community partner coordination, and maintenance of outreach activity records and mileage documentation. Serve as an authorized MCC operator and coordinate the training of staff on Mobile Career Center operations, safety practices, and equipment use; maintain required operational records. Perform other related duties as required. To perform this job successfully, an employee must be able to perform all essential functions satisfactorily. Any employee's position may not be assigned all functions or equipment listed above, and the examples may not cover all functions or equipment that may be assigned. Reasonable accommodations may be provided to enable individuals with disabilities to perform their essential functions. QUALIFICATIONS AND REQUIREMENTS The qualifications/requirements, knowledge/skills/abilities and physical requirements or working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:Associate’s degree in public administration, business administration, or a related field . years of experience in education, human services, training, grants, workforce development, service coordination, or similar. Possession of a valid driver’s license. Substitutions for the above-listed required education and experience are a High School diploma with 4 years experience as described above: Bachelor’s degree in public administration, business administration or related field. KNOWLEDGE/ SKILLS/ ABILITIESA successful incumbent operating in this role displays the following:Ability to maintain County Authorized Driver privileges. Knowledge of local training schools and community services/employment opportunities Knowledge of laws, regulations, and requirements regarding the development and implementation of workforce development/employment and training programs Working knowledge of career development, adult education, job search assistance (resume writing, interviewing) and labor market information Knowledge of workforce development system and/or employment and training programs and services for un/underemployed individuals Skilled in verbal and written communication Skilled in the use of office equipment, computers and related software applications. Interviewing and assessment skills to effectively assess customer strengths and needs and develop strategic plans to assist in progressing career paths Curriculum development, lesson planning, and group instruction skills, with the ability to conduct group educational activities Ability to establish and maintain effective working relationships and communication with coworkers, other county departments, program participants, and the general public. Ability to understand and analyze various types of program participation metrics. Ability to effectively represent Frederick County Workforce Services to the public, business, and local, state, and federal officials Ability to independently manage projects and produce outcomes consistent with objectives Ability to be flexible and adapt to program and project changes and priorities Ability to effectively organize work, establish priorities, manage time, and complete assigned duties with minimal supervision in a fast-paced environment Ability to problem solve and collaborate as part of a team Ability to navigate and organize meetings through digital literacy with various programs. Ability to create and edit content for newsletters, promotional materials, etc. Ability to create reports and presentations Ability to prepare cohesive documentation with few errors that reflects appropriate information Ability to develop and maintain effective working relationships and partnerships Ability to obtain and maintain knowledge of assigned program and its operations PREFERENCE MAY BE GIVEN FOR:Secondary written and spoken language skills (Spanish or other)Related workforce development certifications. PHYSICAL REQUIREMENTS / WORKING CONDITIONS:While working in this position, the employee is required to constantly perform repetitive motions; frequently sit; rarely drive. While working in this position, the employee is required to consistently work indoors. ADDITIONAL INFORMATION /

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